Frequently Asked Questions

Juno Maps is an enterprise geospatial intelligence company delivering purpose-built solutions for government agencies, water utilities, engineering firms, and emergency management organizations. Our portfolio spans geospatial platforms, EPA compliance tools, water infrastructure software, and business intelligence, designed so that every team member, not only GIS specialists, can act on location-based data.

Smart Site Plan is Juno Maps' cloud-based geospatial platform that brings CAD and GIS data from the desktop to the field. It provides any team member, from field crews to department directors, with immediate access to location-based data, interactive maps, and collaborative workflows from any internet-connected device, eliminating the dependency on dedicated GIS staff.

No. Our platforms were built specifically so that non-specialists can operate them without GIS training. The sketch-based interface, pre-loaded open data layers, and guided workflows make geospatial intelligence accessible to field crews, project managers, compliance officers, and agency leadership alike.

Juno Maps offers Smart Site Plan (cloud-based GIS and CAD platform), Green Pulse HQ (strategic business intelligence), Lead Service Lines (EPA LCRI compliance and inventory management), HydroScout (water infrastructure inspection and asset mapping), Disaster Resilience (multi-hazard community planning and recovery), and Flood Resilience (FEMA NFHL-integrated flood risk management).

HydroScout is Juno Maps' field-ready water infrastructure inspection and survey platform. Field crews capture GPS-tagged observations, photographs, and condition assessments that automatically populate your water system inventory. It integrates with HydroDig data to provide a complete, auditable record of underground assets, supporting both routine maintenance programs and regulatory compliance documentation.

Our Lead Service Lines solution is purpose-built to help water utilities meet the EPA's Lead and Copper Rule Improvements (LCRI) requirements. We provide end-to-end support: initial inventory assessment, historical record digitization, GIS mapping of service line materials, field verification workflows, compliance deadline tracking, and formal report generation for state and federal regulatory submissions.

Smart Site Plan integrates over 20 million datasets from authoritative sources including FEMA, NOAA, USDA, state GIS portals, and open government repositories. Integrated layers include parcel data, zoning, utility networks, FEMA flood maps, NFHL boundaries, wildfire risk indices, and infrastructure records. All datasets are maintained through regular automated updates to ensure currency and accuracy.

Yes. Smart Site Plan supports importing CAD files (DWG, DXF), GIS data (Shapefiles, GeoJSON, KML), and standard document formats. Imported data is overlaid on our integrated open data layers and immediately accessible to your entire organization, no manual data conversion or specialist intervention required.

Pricing is structured around user count, number of active projects or service areas, storage requirements, and the product modules your organization requires. We provide tailored quotes for every client, from individual municipalities to multi-jurisdiction statewide agencies. Contact our team to receive a proposal scoped to your specific program.

We invite prospective clients to schedule a structured platform consultation where our solutions team walks through the capabilities most relevant to your industry, regulatory context, and use case. Reach out through our contact page and we will coordinate a session at a time that works for your organization.

All Juno Maps clients have access to our support team via email. Enterprise and government accounts receive dedicated account management, priority response SLAs, and structured onboarding programs. We provide implementation training to ensure your organization is fully operational from the outset of the engagement.

Yes. Juno Maps applies industry-standard encryption and security controls throughout our infrastructure. All project files, geospatial data, and organizational records are hosted in secure, compliant cloud infrastructure with regular backups, role-based access controls, and audit logging. Our security posture aligns with SOC 2 principles and government data handling requirements.